The Practice of Change Agents

by Robert Leaver

This paper begins with some ideas to consider like: what’s change; role of a change agent; use of systems thinking; and the role of design. It goes on to review a series of lessons or practices for the change agent to use. Within some of the lessons you will find a bold reference, which are the visuals in the second part of the paper.

Through his work with New Commons clients, Leaver has facilitated change in a variety of organizations, working with mayors, leaders, entrepreneurs - commercial, social and civic, community groups, and developers. This book is based on his experience with people in the midst of change, how change happens, and outlines best practices you can apply to make effective changes in your organization.

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